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2.J.030

Voulgaridou, D., Leopoulos, V. and Kirytopoulos, K. 2011, ‘Utilizing multicriteria decision making for rewarding participants in collaborative e-procurement’, International Journal of Procurement Management, Inderscience, 4(3), 323-339

 Abstract

The technological advancements of the new network economy are changing the marketplace and impelling changes in strategic alliances and partnership structures within the e-supply chain (e-SC). E-SC managers need to consider multiple performance characteristics and trade-offs between conflicting tangible and intangible factors in order to evaluate participants. In this context, the authors present a comprehensive methodology for evaluating and rewarding participants in the parapharmaceutical e-SC. The paper consists of three parts. The first one provides a review concerning the criteria and the methods used for partners’ evaluation and proposes a framework for selecting the most appropriate decision making approach. The second describes the parapharmaceutical e-procurement processes in Greece, while the third proposes an ANP-based methodology for partners’ evaluation. The criteria, which influence the final decision, are presented and the results indicate that the development of a learning climate and the advanced collaboration among partners dominate the decision making process.